□ When someone enters this address into their browser, they will automatically download our QuickSupport. A short name that is easy to pronounce and people can write it down. So we made it easier by registering domain. TIP: Occasionally, it was difficult to direct inexperienced users to download the QuickSupport module (… open the address X … click X … then find the button in the menu … click on it …). Once TeamViewer QuickSupport is complete, you can not re-connect (the program does not run itself repeatedly as opposed to the Host variant). The user only approves your connection (depending on whether you own a QuickSupport module). Once you run the program, it will automatically appear in the list of computers and you can connect to it. This version of the program does not install but only runs. TeamViewer QuickSupport: it is used when you want to help someone at distance.By default, TeamViewer Host runs in the background (starts automatically with the operating system) and allows you to connect to this device at any time. Unlike the full option, it does not have features to connect to other devices. TeamViewer Host: this program is only installed on “client” devices (those you will regularly connect to).TeamViewer, sometimes also TeamViewer Full: This option allows you to connect to other devices, but also someone to connect to you.When you decide to download TeamViewer, you will find that there are more “versions”: Picture 1: TeamViewer account with cover photo TeamViewer versions You will lack some comfort, for example, if you want to connect to the device to fix the problem while the user grabs a lunch (to keep the user productive). In this case, it is possible to configure TeamViewer so that the connection to the remote device has to be approved by the user on the device. You can connect to a remote device at any time (if TeamViewer is running and you know the password and ID), which not all users may like. The password can be random (change after each connection), static (predefined), or the password does not need to be used at all (easy access when it is verified that your TeamViewer account has the right to connect to the remote device). To connect to a remote device, you need to know its TeamViewer ID (it’s always the same) and password. It’s important for security while improving relationships and boosting customer confidence. Everyone has his/her own TeamViewer account in their name and with their photos (see picture below). We use the fact that the user sees who is connected. At the same time, all connection information is logged in (both in the cloud and locally – depending on the setting). This behavior can not be changed and it is this way on purpose. Each time you connect, a pop-up window will appear at the right the bottom of the screen, thanks to which a person know knows that someone is connected to his device and knows who he is. TeamViewer and user privacyĪn important feature of TeamViewer is that it can not be used for spying on users (as opposed to VNCs). You can also create a TeamViewer account (a license is not required) to get an online “directory” with the computers you are connecting to. However, this is only suitable for sporadic use. You can use TeamViewer without any registration. However, we don’t use TeamViewer is this mode so I can not review it. They then share their screens/applications with each other. When it “gathers” online more people for presentation/webinar/or project collaboration. TeamViewer uses a cloud to connect to a remote device, so you do not have to configure anything on the router and do a “port forward” (as opposed to RDP or some VNCs).Īpart from remote control of the devices, TeamViewer can also be used for online meetings. It is the most commonly used by companies/people providing remote support to users. When you connect to a remote computer, you see the same thing as the user who is sitting on the computer (unlike the RDP) and you can use his “mouse” and manipulate his “keyboard”. TeamViewer is a software for remote control of devices (PC and Windows servers, tablets and phones with iOS and Android). In this article, I will focus on TeamViewer, which, like Hyper-V or Ubiquiti UniFi, is our standardized equipment and has been our primary tool for remote support for 4 years now. Situation report – it’s great! I’m very excited about the course and I wish I had more time for it than I do. I have finally started with the preparation for OSCP certification (“ Penetration Testing Training with Kali Linux” course) that I promised myself since the last year.
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